Customer Attraction and Retention
It is a known fact that most customers change suppliers because of indifference. If a customer feels that you wouldn’t even know if they didn’t come back, then chances are sooner or later they wont. Let them know you care via SMS reminders and regular contact. Workshop Mate makes this critical task easy. One of our customers measured the response of his welcome back letters and it measured a whopping 53% response rate.
Reduce the need to ask for them to come back via automated reminders on services and messages or specials at birthday times. When you do service their vehicle, be proactive and send an sms or email when the car is ready for pickup. Customers will definitely feel special.
Workshop Mate manages all of the following administrative tasks for you.
- SMS, email or post reminders
- Birthday notices
- Any sort of contact management





