WorkshopMate Features

WorkshopMate Features $65 Plus GST per month
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Why do I need it?
Accessibility Web based

  • No installation required
  • Runs on anything anywhere
  • Automatic backups
  • Automatic Software Upgrades
Workshop Mate is Web-based. This means you can access it at any-time, any-where on any size device. You have the flexibility to monitor jobs, staff and manage your workshop without having to be physically in the workshop
Users Unlimited
(No additional fee)
Workshop Mate comes standard with unlimited user licences. Allow all staff a login … without breaking the bank.
Easy, clean, simple design Training staff costs time and money. Workshop Mate was designed to reduce training down time. It’s easy, clean, simple design makes it extremely intuitive to use and quick to master.
Job Allocation Management Allocate jobs to mechanics to eliminate over or under booking. Make sure your mechanics are organised and your jobs are allocated to the right mechanic.
Mechanics Roster – Clock on Clock off Jobs Your roster is available online to anyone with access. A handy tool for staff and management.
One touch service history One touch service history lets you know the customer name and vehicle history in seconds. Your customer loyalty will be at an all-time high.
Real Live technical support Workshop Mate is 100% Australian. It is supported, owned and operated in Australia.
Our technical support team is available for support whenever you need them.
Sales reports Reports are key to measuring and improving your business.
Every sale/job is allocated and tracked through Workshop Mate which means analysis of your business through sales reports is easy.
SMS & Email your customers Communicate with your customers on their preferred method. SMS or email when jobs are complete.
Your customers will love your timely communications and keeping them informed at all times.
Automatic booked appointment reminders via letter, email and SMS When customers make a booking, Workshop Mate sends an automatic SMS before the appointment. This virtually eliminates no shows, wasted time and frustration.
Automatic SMS service reminders The automatic SMS will be sent out to the customer just before they are due for a service. This helpful reminder increases customer loyalty and increases your turnover as customers never forget when their vehicle is in need of attention.
Bookings Diary The booking diary allows you to organise your bookings times and dates, so you never over book or double book yourself ever again.
Parts inventory and stocktake You need Workshop Mate to do your stock take with ease. Your parts and inventory are tracked in the system to ensure parts don’t go missing and you know what is on hand at all times.
Barcoding for parts and services Workshop Mate not only tracks sales, but also offers barcoding for parts and services. This increases efficiency and eliminates errors. This means less time chasing parts and performing stocktakes.
Quotations, invoices and job cards Workshop Mate allows you to instantly produce quotes, invoices and job cards.
Customer details are stored to avoid any duplication of data entry and to speed up all future correspondence.
Flexible pricing levels for every customer Workshop mate allows you to invoice customers according to their individual pricing levels. These levels are easily customised.
Capricorn reconciliation Report Workshop Mate produces a report to verify the cost of parts ordered and received through Capricorn accounts. Double check your Capricorn statement in seconds.
Powerful Searching The search tool in Workshop Mate is extremely flexible. It allows you to find what you are looking for with minimal details.
Add Pictures & Documents to Jobs Attach images or documents of the vehicle, a part, a problem, etc and then email to the customer for approval or proof. Records are kept for future reference.
EasyPhoto App EasyPhoto can be used to attach photos of vehicles or parts to a specific job. You can download EasyPhoto from Google Play or Apple App Store.
Links to full accounting package Xero & MYOB Xero & MYOB Intergration Workshop Mate links to your accounting software Xero and MYOB so there is no doubling up on data entry time. Invoices, purchase orders, payments and receipts automatically transfer slashing bookkeeping time.
Burson EzyParts Integration EzyParts allows you to order parts online and download service information based on specific makes and models.
Reports Workshop Mate reports on the profitability of different jobs and the productivity of staff. This enables you to tune your work accordingly. If a specific type of job is unprofitable you can take action IE raising prices or adjusting processes. You can assess productivity of employees and reward good workers.
One on one Training Optional Our sales team will provide you an inital demo free of cost to ensure that you have a full understanding of the program. If you still need more training, we have an optional one-on-one training chargeable on an hourly basis.
Initial Setup & Installation Optional Workshop Mate is so easy that most of our customers are able to set it up on their own.

Want us to do it for you?
We’re happy to do it for you. Talk to our sales team about our optional Setup & Installation Package which includes the setup, one-on-one training, data import, integration with accounting software & Burson EzyParts and much more.

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