Workshop Mate's Latest News

How To Promote Your Workshop Via Mobile 

04 Jun 2019

Today, people do everything online. They search for products and services! They communicate with businesses! They check their emails! They chat!

And most of them do it on their mobile devices. In fact, the average person spends more than four hours a day on mobiles

If you’re not connecting with …

Is Your Workshop STP Ready?

02 May 2019

From 1 July 2019, all Australian businesses, including workshops, will need to introduce single touch payroll (STP) when reporting payroll information to the ATO.

STP is a payment reporting arrangement where businesses are required to send wages, tax and superannuation information to the ATO every …

3 Tips To Get Customers To Return To Your Workshop

24 Apr 2019

As a workshop owner, you already know retaining customers is important. That’s because repeat customers spend 67% more than new ones, which is invaluable for your business. We’ve put together some simple tips to get customers to return to your workshop.

Track And Manage Customer Reviews Online

Mechanic manage customer reviews

G…

How Google Reviews Can Bring More Business for Your Workshop

27 Mar 2019

Google Reviews for your Workshop

If you thought online reviews didn’t matter for your workshop, think again! Online reviews have never been more important as people research the Internet before making a buying decision. Don’t believe us? The stats speak for themselves.

Why You Need Google Reviews

    • 90% of prospects reveal tha…

3 Ways Technology Makes It Easier To Communicate With Customers... And Improves Profits

25 Feb 2019

Every successful workshop must rely on good communication to keep customers loyal and prevent them from turning to competitors. But when you also need to focus on the quality of your products and services, how can you do both?

Smart technology has made it easier for you to communicate with your cus…

Double Your Business in Seconds With Cut-Priced SMS Reminders

31 Jan 2019

You’ve managed to get customers to come in for a repair job or scheduled maintenance. And while they’ve left happy, have you done enough to make sure they come back to your workshop?

An SMS is opened 98% of the time and reaches a customer within 3 minutes, which makes it a highly effective and easy…

The True Cost Of Poor Parts Management – Take Back Control & Save Money

24 Jan 2019

A breakdown in your supply chain or miscommunication with vendors could end up becoming far too costly for your workshop.

You could end up with more parts than you need, or worse, the wrong ones for a timebound repair job. Your angry customers are unlikely to return. You may even have to write off …

Department of Fair Trading are now out in force checking Form 2 Parts Register

22 Apr 2018

Under the current Motor Vehicle Repairs Act, repairers are required to keep records of all traceable motor vehicle parts that are acquired. As a mechanic, you will now be required to keep records for prescribed parts in a set format.

Workshop mate has now made this form available to you in the soft…

NSW Motor Vehicle Repairer Advertisement Requirements

22 Apr 2018

Are you displaying your licenced business name and number on your promotional materials?

All licensed motor vehicle repairers are required to display their licenced name and licence number, in any form of promotional materials that display their business address i.e. Website, Business Cards, Fliers…