Why mechanics choose Workshop Mate software.
We have evaluated various systems early 2015 for our scooter/motorcycle business. While there are lots of different products on the market, Workshop Mate was offering us the best mix of functionality we required: Full integration with Xero, easy to use for bookings, jobs and parts&accessories sales, it is online hosted and last but not least we get local support here in Australia. When testing new systems, what really convinced me was the quality of the software. While testing it forward and backward, no errors, no crashes and high stability showed there is a strong dedicated team behind that knows what they are doing.
On startup, setting up Workshop Mate for our company was a breeze and within a few hours we hit the ground running. Additionally, users needed very little training and they really love to work with it. The support from Jeal over all this time has been outstanding. They were helping us with advice and even improvements where needed to maximise WS Mate for our business. Today, we are using it extensively and experienced a 100% uptime over the last 18 months – we have not lodged one single issue with it it is such a stable and solid software. Overall I can’t speak high enough of the Jeal team working very hard in close contact to enhance and improve their product, so it creates increasing value for the future for our business. Be assured that going with Workshop Mate, you have a strong backup and support when it really counts.
On behalf of David and I, I would like to extend a huge thanks to you and your team for your help on Thursday. We cannot believe the difference those few hours made to our understanding of the system.
Also, could you please clarify our girl’s name – is it Kirsten or Kristen who worked with us? We’d like to arrange something for her and want to make sure we have the right name. Thanks again for everything…very much appreciated.
We used another software system for 2 years and had no help or advise. When i started looking for a new system for our Jeep workshop it had to be Australian and helpful. we found Workshop Mate and signed up after one phone call to the Jeal team. Since we switched after a 2 week trial the ease and results have just made our company team shine. great reports and instant help from a person not a email. Keep up the good work guys Todd and the Seven Slot team.