Does Your Current Workshop Management Software Provide These 3 Crucial Benefits?

08 Nov 2019

Workshop Management Software

The right workshop management system offers crucial benefits; proven to improve revenue. Introduce them to your workshop and you’ll skyrocket profits. Find out what they are… 

1) Automated sales tools to grow business

Workshop management software can do more than run your business. It reduces wasted time, helps you retain customers, and improves workshop sales.

An automated service history feature lets you pull up your customer’s name and vehicle history in seconds. This lets you personalise and provide valuable services to customers, which helps you get repeat business. 

Similarly, an automated SMS reminder feature lets customers know when they’re due for a service or appointment. SMS's are opened 98% of the time, which is a great way to prevent lost business for your workshop. 

Automating these features means you don’t waste any extra time and can focus on excellent customer service to grow business.

2) Instant Support from a well-trained team

When there's an issue within your workshop management system, you need an immediate solution. 

A team that has gone through rigorous training may be able to provide a solution in minutes. Now, compare that to waiting several days to solve your issue. 

This proves good telephone support is crucial to your workshop. Receiving an instant solutions gives you the flexibility to focus on more productive tasks like providing excellent service and increasing business. 

3) Unlimited users at no extra cost

Some workshop software providers charge for additional users. These costs can really add up.

Look for a software provider that offers you a flexible system with unlimited users at no extra cost.

This means your mechanics and staff can access your workshop system, create jobs and manage bookings without costing you a cent more.

If your workshop management system isn’t doing ALL of this for you, find out what else is out there. Start your free trial with Workshop Mate and see how we compare to your current system.