What is a Workshop Management System (WMS)?

26 Feb 2024 Helpful Tips

what is a workshop management system 

What is a Workshop Management System (WMS)?

A Workshop management system in simple terms is a software application car mechanics use to manage their workshop operations. In the Australian automotive industry, many people refer to a Workshop Management System as a WMS, Workshop Management Software, Workshop Management Solution or Workshop Management Service platform all of which relate to a system that enables workshops to manage their day-to-day operations in one central industry specific application.

What Does a Workshop Management System (WMS) Do?

Workshop Management Systems allows mechanics and workshop owners to perform all the day to day tasks in one simple, easy to use application that is tailored to Australian Auto Repair Shops. Everything from Stock Management, Bookings, Job Management, Parts Ordering, Customer Reminders, Invoicing, Quoting and more are streamlined and automated in one system.

With a WMS, Workshop Owners can enhance and streamline each department of their business through combining all tasks into a single platform. The days of using multiple spreadsheets or systems are removed with the implementation of a Workshop Management Software in Australia.

One of the biggest advantages of using a Workshop Management System is the power of integrations. Through software integrations with a WMS, workshops can easily manage their entire business operations in one web-based mechanic software application. Integrations assist workshop owners in effortlessly keeping tabs on all mechanic tasks, providing a clear and distinct overview of the entire operation.

The integrations available in Workshop Management Systems provide a more streamlined management solution. With a Workshop Management System like Workshop Mate, data syncs both ways with an integrated application streamlining the process and saving both time and resources.

The success of a Mechanical Workshop comes down to all departments working together in unisance. A workshop management system helps mechanics and workshop owners fulfil business goals by creating an effective and connected way for workshop teams to communicate, manage and perform regardless of skillset or experience.

The Best Workshop Management Systems will save your shop money, and increase efficiencies whilst enabling you to improve service to your customers.

Common Features in Workshop Management Systems

  • Inventory Management
  • Job Management
  • Integrated Accounting with Xero & MYOB
  • Bookings
  • Reporting
  • Repair Order & Billing Estimates
  • Sales Reports

Uncommon Features of a Workshop Management Software but Available with Workshop Mate

  • Customer Reminders
  • Burson EzyParts and Repco Navigator Pro Integration
  • Unlimited Users at one fixed price
  • Capricorn Reporting
  • Available on all Devices, Macs, Tablets and iPads
  • No Setup Fee
  • No Contracts

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Why Workshop Mate is the Best Workshop Management System for Your Workshop?

When looking for the best workshop management system for your workshop, you will see a lot of providers that offer very similar functionality and options. The biggest question that all workshop owners need to ask themselves when choosing a management software for your Workshop is “Will this provider offer the support and service I need?”

At Workshop Mate we are proud to offer the best tailored service for our customers that not only exceeds expectations but enables them to grow year on year. To offer the best in the market, Workshop Mate caters for unlimited users at one fixed cost. Most Workshop providers charge per user which makes things more costly and limiting when trying to scale. Above all else we pride ourselves on our customer support and training. Our team offers 24/7 ongoing support and training to ensure that all our customers take advantage of the industry leading features of Workshop Mate.

We offer a free no-obligation 14 day trial of Workshop Mate to help you get started on your journey at no large upfront cost that many workshop management system providers charge.

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What Questions Should You be Asking to Find the Best Workshop Management Software for Your Workshop?

Does your company update Workshop Management Software features and functionality?

Workshop Mate has become an industry leader in Auto Repair Software due to our innovation and product functionality. Workshop Mate are committed to finding ways to improve your workshop’s success and continuously add new features and functionalities to the system on a regular monthly basis.

How does your company keep my data and my customers information safe?

Workshop Mate is proud to be stored on the World’s Most Trusted Cloud Solution - Microsoft Azure. Our web-based system has made a significant investment in Microsoft Azure, you won’t have to change a thing because we’ve already done the hard work for you. Enjoy your peace of mind!

Does this Workshop Management System provider understand my industry?

It is important to choose a provider that understands the Australian Automotive Industry. Workshop Mate is proud to be one of the most experienced Workshop Management System providers in Australia. Founded in 1982, Workshop Mate has become synonymous with the industry due to our generations of knowledge and functionality that not only keeps you ahead of the competition but allows you to scale.

Workshop Mate caters for all Auto Repair workshops large and small. We cater for Car Workshops, Truck Workshops, Marine Workshops, Caravan Workshops, Heavy Vehicle workshops and more. We are committed to streamlining and automating the day to day operations of running a mechanical workshop. Using Workshop Mate will enable your business to grow and reduce overall expenditure.

Try Workshop mate for free today!

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