In the Auto Repair Industry, the customer is king! Without customers, you don’t have a repair shop. The Australian Auto Repair Industry has changed dramatically in the last two years. The way customers booked their service or repair two years ago is much different to the way they do it today.
Whether you are a big or small Mechanical Workshop, having a Workshop Management Software is essential for achieving on-going success.
We know what some of you may be thinking. I am managing my Workshop just fine without a management software, why do I need one?
This article will cover 5 of the biggest reasons why all Workshops need a Workshop Management Software in 2023.
Let’s get into it!
1. Reduces Your Costs
As costs continue to rise, reducing your Workshops expenditure is imperative to ensuring your survival. This may surprise you to hear but using a Workshop Management Software will reduce your Workshops operational costs.
Let’s start with Staff. It’s no secret that staff are a massive cost to all Mechanical Workshops. One of the biggest expenses for Mechanical Workshops is Mechanic downtime. To be successful, your mechanics need to be focused 100% on servicing and repairing vehicles. The more time they spend chasing customers, creating quotes and taking bookings, the more your workshop will lose.
The biggest benefit of using a Workshop Management Software is it automates many of the daily tasks of running a Mechanical Workshop like Bookings, Job Management, Quoting, Invoicing, Customer Reminders, Reporting and more. Having an automated system will reduce the amount of time your mechanics spend away from the garage!
2. Increases Efficiency
Following on from the previous point, the second biggest advantage of using a Workshop Management Software is it increases your Mechanic Efficiency. Let’s face it, in the Australian Auto Repair Industry, time is money.
Using a Workshop Management Software, owners can export beneficial management reports which outline mechanics efficiency. In the click of a button you can see which mechanics are being efficient and which mechanics need to improve.
Having fast access to Mechanic Performance reports will allow you to make quick decisions and implement different strategies that maximise mechanic performance!
3. Centralises Operations
One of the biggest mistakes that so many Mechanical Workshops make is managing different areas of the shop in multiple different applications. The problem with doing this is it increases the risk of error and can lead to something important falling through the cracks.
Another benefit of using a Workshop Management Software is it centralises all your Workshops operations into one industry specific software application. Having a centralised system will paint the full picture of what is going on at your Workshop and will keep your entire team on the same page as they operate daily.
4. Accelerates Growth
Having success is one thing but holding onto that success is a whole other story. Using a Workshop Management Software will play a huge role in setting your Workshop up to achieve ongoing success in 2023 and beyond.
Using a Workshop Management Software, owners can quickly access different management reports in the click of a button. Having quick access to automated reports will give your Workshop the ability to make faster, better, and more calculated decisions that streamline growth and accelerate earning potential.
5. Boosts Customer Retention
In the Auto Repair Industry, repeat customers are king. To set your Workshop up for ongoing success you need to do everything in your power to get your past customers returning time and time again. Believe it or not using a Workshop Management Software will help you do that.
Using a Workshop Management Software, your Workshop can set different automation preferences that remind customers when their car is up for a regular service. On top of this your Workshop can automate annual bookings without either the customer or your Workshop needing to do anything!
No matter how big or how small your Workshop is, a Workshop Management Software is vital to achieve success. The 5 points presented are a few reasons why Workshops of all sizes need to have a Workshop Management software.
We hope you enjoyed reading this article. To read more articles like this, please visit the Workshop Mate latest news page here.
About Workshop Mate,
Workshop Mate by Jeal is an Australian, Web-based, Workshop Management Software that simplifies and automates the daily tasks of running a mechanical Workshop. Using innovative technologies, Workshop Mate removes common frustrations experienced at the Workshop – opening your doors for future growth.
Workshop Mate features include Job Management, Stock Management, Quotes, Invoicing, Integrated Accounting, Barcoding, Customer Bookings, Service History, Job Allocation and more – in the one central, easy-to-use application.
Never tried Workshop Mate? Give Workshop Mate a try today for free! Click the button below to start your 14-day free trial.