Habits Australian Workshops Need to Break to be More Efficient

07 Dec 2021 Helpful Tips

Let’s face it, we all have certain habits that we do on a daily basis. But did you know that some of your common habits could be minimising the efficiency of your Workshop?

Here are 5 Habits Australian Workshops Need to Break to be more efficient.

Taking Bookings Manually

How long do you spend on the phone taking Customer Bookings? Taking bookings is a necessary but often time-consuming tasks that every Australian Workshop needs to do daily. If the predominant way your Workshop takes bookings is either over the phone, text or email you are severely impacting your workshops efficiency.

To increase your Workshops efficiency, mechanics need to automate customer bookings. This can be done through a Workshop Website. The benefit of using a Workshop Website for bookings is customers can book in a time that suits them best without needing to call, text or email. Above all else this minimises the time you and your mechanics spend on the phone everyday.

Related Article: Tips to Get More Bookings for Your Workshop.

Manual Stock Take

Are you still using spreadsheets or paper systems to manage your stock? Stock Management is an essential Workshop task that all Workshops would do on a weekly to fortnightly basis. To put it simply, if your Workshop is still doing stock take manually, you are wasting hours of time that could have been used elsewhere.

Think about it, you need to walk around and manually record stock, enter new stock, update current stock numbers, and forecast what stock you need to order in, there is a high chance you can make a mistake. The last thing to want is to have too much or too little parts.

To be successful in the Auto Repair Industry, Australian Workshops need to automate stock take through a Workshop Management System like Workshop Mate. The benefit of using a Workshop Management System for Stock take is the system automatically updates your stock as you buy and sell. Reports can be generated in a click of a button, and you can instantly know where your Workshop stands. More importantly this gives you so much more time to focus on other more important areas of the Workshop.

Related Article: Tasks You Can Automate Using a Workshop Management Software.

Customer Follow Ups

One of the most frustrating tasks for Australian Mechanics is following up with customers. Often when you try to reach a customer you are unable to get into contact with them the first time. The problem with this is you need to follow up later – taking you away from your other tasks.

To increase your Workshop efficiency, Mechanics need to use a Workshop Management System that has a Customer Reminder Feature.

Using Workshop Mate Customer Reminders can be automatically triggered to be sent via SMS or Email without you needing to do anything – giving you and your mechanics more time to focus on servicing and repairing.

Related Article: How to Increase Customer Retention Rate in the Auto Repair Industry.

Using Multiple Systems to Manage the Workshop

Many Workshops still use multiple systems to manage different areas of the Workshop. Using multiple systems is the most inefficient thing you can do! You need to go back and forth between systems to complete simple everyday tasks, sounds crazy when you say it out loud right?

A Workshop Management System centralises your entire Workshop operations into one industry specific management program. As everything is centralised in one program, you and your mechanics won’t need to waste time going back and forth programs to complete simple tasks.

Related Article: Why web-based technology is so important for mechanical workshops.

Final Word,

In conclusion, breaking common habits used that you have used for years is extremely tough. But, with the Australian Auto Repair Industry changing by the day, there are tools available to you that increase your efficiency and maximise growth.

The number 1 tool for Australian Mechanical Workshops to increase efficiency is a Workshop Management System. To learn more about Workshop Mate Mechanical Software keep reading below.

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About Workshop Mate

Workshop Mate by Jeal is an Australian mechanical Industry specific, web-based workshop management software that automates all the everyday tasks of running a mechanical workshop in Australia.

Workshop Mate includes all your everyday needs like Parts Inventory, Quotes, Jobs, Job Management, Barcoding, Bookings, Customer Reminders, Integrated Accounting and so much more – all in the one web-based solution.

If you have never used Workshop Mate now is the best time to give it a go. Call us today on 1300 473 744 or click the button below to start your 14-day free trial of Workshop Mate.

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